What if I forgot my email address or have a type-o in my email and I cannot log in?
To check if you have the correct email address, go to the Home Page select Forgot Password? Click Here and enter the email address on the next page. You will see a message notifying you whether the email is associated with a Registry account.
If you saved your login and password on your computer's auto-save - try to login with all lower case letters.
If you do not know your email/user log in and if you cannot log in, contact the Registry staff; we can help you.
Questions? We can help!
For all Registry related questions, go to the Registry website https://www.caregistry.org/index.cfm and select "Support" to access articles or to leave a message go to "Live Chat," Monday - Friday 8 a.m. to 5 p.m. To talk to support staff, call toll free: (855) 645-0826.
Related Articles
Should I use my personal email or my work email on my Registry profile?
You should use your work email if you have the following access to the Registry: Contact Manager Sponsor Manager Stipend Administrator Employer Program Administrator Instructor QRIS Tools All other Registry users should use their personal email. If ...
What if I forget my password?
Check out the video if you forgot your password. On the login widget, there is a link that says “Forgot Password? Click here.” Select the “Click here” link next to “Forgot Password?” Enter your email address in the pop-up box (the same email address ...
How do I activate my Registry account?
Once you complete your registration, you will receive an email with a link and instructions to activate your account. Click on or copy and paste the link into your web browser. You will be directed to the Registry website where you will log in using ...
How do I update my Registry profile?
If you need to edit your First Name or Last Name you will need to contact the Registry staff, so they can assist you in making that change. To update your name or email, please contact the Registry at Email Support, “chat” Monday through Friday, 8:00 ...
Where are my trainings and professional development hours? Will I get a training certificate?
Check out the video below on how to access your Education and Training Report: If you enrolled in a training on the Registry or uploaded training certificates on My Documents, you can access and track your professional development accomplishments on ...